our History
AWARD-WINNING SOFTWARE DESIGN AND DELIVERY
Founded in 2001 after many years in telecommunications, founder Derek Corcoran built Sentient around robust secure B2B enterprise solutions. An early adopter of the SaaS business model, Sentient started life as a hosted IVR service platform using a transaction based revenue model. New products and solutions emerged driven by innovative problem solving and listening to customer challenges.
Today, Sentient is the holding company for Scorebuddy, a SaaS platform focused on quality management for contact centers and customer service teams. Scorebuddy is recognized as a leader in contact center quality assurance by independent research firm G2—an authority in software reviews and comparison.
$174bn sector
The global contact center software market size is expected to reach USD 173.9 billion by 2030 with a CAGR of 19.2%.
countries
Sentient deliver our cloud solutions internationally from our base in Ireland
continents
Sentient deliver SaaS services to business across multiple sectors.
Management team
Management Team
Derek Corcoran
Chief Executive Officer
David McGeough
VP Of Marketing
David Beausang
VP of Sales
Craig Donnelly
Chief Technology Officer
Emmanuel Doubinsky
Director Of Product
Elizabeth Kavanagh
Chief Financial Officer
Mark McDonagh
Head of Technology
Paul Corcoran
Sales Manager
Board Members & Advisor
