Award Winning Software Design and Delivery

Founded in 2001 Sentient is a private company registered in Ireland, with decades of experience in the contact centre sector we set out to develop a centre of excellence for the delivery of phone self-service. In 2005 Sentient invested in the automated services platform and delivered it’s first hosted IVR service to collect customer preferences in response to a direct marketing initiative by a bank. Over the following years Sentient has expanded the number of services available focusing on developing a suite of tools for automating customer interactions and communications and gathering satisfaction and quality metrics on those interactions

Our Skillset

Invention and Innovation
UI Design
Energetic Customer Support
Security and Reliability