The Latest News

10
Sep

New Release of Analytics for Scorebuddy

Analytics 1.5 went live on the 14th August with a host of new reports and featurettes. The reorganised navigation makes it easier to select reports and backtrack. Based on user feedback 10 new reports have been created to help analysts track the overall quality and focus on the root cause of issues. Analytics now provides …

20
May

Scorebuddy Exhibits in Seattle

The Scorebuddy sales team travelled to the the beatiful city of Seattle in theĀ US to exhibit at the ACCE call centre conference and exhibition showcasing scorebuddy for the first time in the US. The reaction from attendees was everything we hoped for and confirmed that scorebuddy is a unique and valuable solution in the QA …

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